Warranty

Product Information

Device Brand(Required)

Device Type(Required)

Select the device type for which you want to submit the warranty claim

Device Model(Required)

Describe the model of your device (Include name, storage capacity and color)

IMEI Number(Required)

Provide your device's IMEI number (International Mobile Equipment Identity). This is a unique identification number that all devices have. It is usually 15 digits long. You can quickly find the IMEI number on your smartphone's screen by entering *#06# on the keypad. You can also visit the Apple website for more information: [https://support.apple.com/en-us/108037].

The issue you selected is usually due to incorrect use of the device and are therefore not covered by our warranty.

The issue you selected can be caused by a faulty accessory or dirt in the ports. Please try to charge or connect the device using a different cable, and if the problem persists, carefully remove any dirt or debris from the physical ports using a soft, non-metallic tool.

The issue you selected can be caused by an issue with the software. Please back up your device, do a factory reset and update the system software. For more information on how to do this, go to the manufacturer website [Apple Back up | factory reset | software update]

Problem Description(Required)

Please describe in detail the problem you are having with your device

Device photos(Required)

Please share some photo's of issue detail, front, and back of device

Drop files here or

Accepted file types: jpg, png, pdf, heic, Max. file size: 2 MB, Max. files: 4.

Purchase Information

Purchase point(Required)

Which company did you buy your device from

Country of Purchase(Required)

In which country is the company you bought the device from located?

Date of Purchase(Required)

Select the date when the device was purchased

The warranty period is 3 years. If the purchase is longer than 3 years ago, the claim will not be covered by warranty terms.

The warranty period is 2 years. If the purchase is longer than 2 years ago, the claim will not be covered by warranty terms.

Proof of Purchase(Required)

Please upload the invoice of the device purchase. Both digital or photo-copy are allowed.

Max. file size: 2 MB.

Order Number(Required)

What's the order number of your purchase?

Personal Information

Email(Required)

Phone(Required)

We take a lot pride in our products and service, so if you are experiencing a problem with a Renewd^® purchase, please continue by selecting your country.

Product Information

Purchase Information

Personal Information

Terms and Conditions

Navigation

Useful

Contact us

Renewd®

Warranty

We take a lot pride in our products and service, so if you are experiencing a problem with a Renewd® purchase, please continue by selecting your country.

Product Information

Purchase Information

Personal Information

Terms and Conditions

Navigation

Useful

Contact us

Renewd®

We take a lot pride in our products and service, so if you are experiencing a problem with a Renewd^® purchase, please continue by selecting your country.